Patient experience of anxiety related to appointments

Patient experience 2020 to 2022

 

Poster references

NHS Digital (2022) Hospital Outpatient Activity 2021-22: 29 September. Available at: www.digital.nhs.uk/data-and-information/publications/statistical/hospital-outpatient-activity/2021-22 (Accessed 9 March 2023)

 

 

 

Patient experience of anxiety related to appointments

Written 2024. Rona Inniss.

Introduction

People with a range of conditions attend the neurology outpatient department and see different healthcare professionals. NHS Digital report that in 2022 to 2023 there were 124.5 million outpatient appointments across the NHS, and our Trust carried out over 1.5 million face-to-face outpatient appointments.

The neurology department is one of many outpatient departments catering for a broad range of needs and abilities. This study sought to understand the experience of people attending appointments, asking how anxious they were, and if they experienced any difficulties in attending.